Privacy Policy
Effective Date: 01/06/2025
Last Updated: 16/06/2025
Introduction
This Privacy Policy describes how Gym Note Plus ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application and related services (the "Service").
Our app helps you transform your raw workout notes into structured workout logs using advanced text processing technology, enabling you to track your fitness progress, view statistics, and plan future workouts.
Information We Collect
Personal Information
- Name: We collect your name for account creation and personalization
- Email Address: Used for account authentication, communication, and service updates
- Password: Encrypted and securely stored for account access
Workout Data
- Raw Workout Notes: Text-based workout notes you input from your iPhone Notes, Android Notes, or directly into our app
- Processed Workout Data: Structured workout logs created from your raw notes through our text processing system
- Workout History: Historical workout data to track your progress over time
- Performance Statistics: Aggregated data about your workout patterns and progress
Usage Data
- Session Analytics: We collect information about how you interact with our app through third-party analytics services, including:
- Pages visited within the app
- Features used
- Time spent in the app
- Device information (type, operating system)
- App performance data
How We Use Your Information
Primary Uses
- Workout Processing: Convert your raw workout notes into structured, searchable workout logs
- Progress Tracking: Maintain your workout history and generate performance statistics
- Workout Planning: Suggest improvements and help you plan future workouts based on your history
- Account Management: Manage your user account and provide customer support
AI Processing
- Text Analysis: Your workout notes are processed through third-party AI services via our secure backend API to convert unstructured text into structured workout data
- Data Enhancement: AI technology helps identify exercises, sets, reps, weights, and other workout metrics from your notes
Analytics and Improvement
- Service Enhancement: Usage data helps us improve app functionality and user experience
- Bug Detection: Performance data helps us identify and fix technical issues
Data Sharing and Third Parties
AI Processing Services
- Your workout note data is sent to third-party AI services through our secure backend API for text processing
- This data is used solely for converting your notes into structured workout logs
- We do not permanently store your data with these third-party services beyond the processing period
- These services are bound by strict data processing agreements
Analytics Services
- Usage and session data is collected through third-party analytics services
- This data is anonymized and used to improve our service
- Analytics data helps us understand app performance and user experience
Cloud Storage Services
- Your account information and workout data are stored securely using enterprise-grade cloud database services
- These services provide industry-standard security and encryption
- Data is stored in secure data centers with appropriate geographic controls
Data Security
Security Measures
- Encryption: Passwords are encrypted using industry-standard methods
- Secure Transmission: All data transmission uses HTTPS/TLS encryption
- Database Security: Our cloud database services provide enterprise-grade security with encryption at rest and in transit
- Access Controls: Strict access controls limit who can access your data within our organization
- Third-Party Security: All third-party services we use are vetted for security compliance and data protection standards
Data Retention
- Account Data: Retained while your account is active and for a reasonable period after account deletion
- Workout Data: Retained to provide historical tracking; deleted upon account deletion
- Usage Analytics: Anonymized usage data may be retained for service improvement
Your Rights and Choices
Account Control
- Access: You can view and download your workout data through the app
- Correction: Update your personal information and workout data at any time
- Deletion: Delete your account and all associated data through the app settings
Data Portability
- Export your workout data in JSON format
- Request a complete data export by contacting us
Communication Preferences
- Opt out of non-essential communications
- Control notification settings within the app
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
As we are based in the UK, your data is primarily processed within the United Kingdom. However, some of our third-party service providers may process data outside the UK/EEA. When data is transferred internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the UK ICO
- Adequacy decisions where applicable
- Other appropriate safeguards as required by UK GDPR
GDPR and UK Data Protection Rights
As a UK-based service, we comply with both UK GDPR and EU GDPR requirements. You have the following rights regarding your personal data:
Your Rights
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Request limitation of processing under certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Exercising Your Rights
To exercise any of these rights, please contact us at hello@gymnoteplus.com. We will respond to your request within one month, or inform you if we need additional time.
Complaints
If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with:
- UK: Information Commissioner's Office (ICO) - https://ico.org.uk/
- EU: Your local data protection authority
Legal Basis for Processing
Our legal basis for processing your personal information includes:
- Consent: For optional features, communications, and analytics
- Contract Performance: To provide our workout tracking and AI processing services
- Legitimate Interest: For service improvement, security, and fraud prevention
- Legal Obligation: To comply with applicable laws and regulations
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending an email notification to hello@gymnoteplus.com
- Displaying a notification when you next use the app
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@gymnoteplus.com
- Address: 102 Woodlands Road, Kingston Upon Hull, HU5 5EE, United Kingdom
- In-App: Use the "Contact Support" feature in the app settings
This Privacy Policy is designed to be transparent about our data practices. If you have any questions or concerns, please don't hesitate to contact us.